Quality Policy

We at Northwest Shipping are committed to provide the best logistics solutions with an objective to exceed in customer satisfaction. We shall strive for innovative concepts in our projects by adopting latest technology, knowledge and skills.We believe in continual improvements of our processes, products and our people. Our quality management system encompasses taking feedback from customers, analyze any shortcomings and activate prompt action plan for correction and improvement.  Customer satisfaction is at the core of our Quality Policies. It’s always our endeavor for the flawless execution of our Quality Policy at every stage of procuring, distribution and marketing and all other activities throughout the organization.

The guardians of the quality from our Quality Control Department constantly promote quality awareness, evaluate the performance and strive hard to sustain and improve the quality standards.  We regularly communicate with our business partners and share with them our commitment to Quality and to meet our requirement consistently. We adjust and adapt to the changing environment and needs of our customers and constantly push our employees to maintain the global standard of quality.

ACTING WITH CLARITY AND INTEGRITY

TO DELIVER COMMITMENTS

CARING ABOUT SUPPLIERS, PARTNERS AND CUSTOMERS

ENDEAVORING TO BE THE BEST IN THE BUSINESS

Why does quality matter?

We have heard that quality does not matter as long as the brand name is valued. But we think different. At Northwest Shipping, we believe that the global scenario has changed for both buyers and sellers. Offering a quality solution or product is the only way to succeed, build relationships, gain trusts and maintain standards.

If your product or service is bad or even if you yourself lack business ethics, no amount of marketing will make you or your product or service successful—especially in this day and age. You and your product or service reputation will die a certain and expedient viral death. We believe we must identify and utilise all the potential elements and use the minimal resources.-Director,Northwest Shipping & Logistics Pvt Ltd

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